All Presnall Guitars are warranted for my life as an active luthier. If for any reason, you are not pleased with your guitar, you may return it within 3 days for a full refund (less initial deposit) subject to the sale of the guitar. Non-Standard body shapes, custom inlays, or any custom features which would make the guitar unsellable void this part of the warranty.

     This non-transferrable warranty is limited to defects in materials and/or workmanship and I may repair or replace the instrument at my discretion.

The following conditions are specifically excluded from this warranty:

  • Any unauthorized modifications or alterations made to the instrument.
  • Any damage caused by misuse, neglect, or unauthorized repair.
  • Damage caused by extremes of humidity or temperature.
  • Normal wear and tear, tonal characteristics, worn frets, worn machine heads, or finish damage caused by extreme cold or contact with plastics or solvents.

     If you require warranty service for your instrument, contact Presnall Guitars. I will arrange for you to return the guitar to me, or to a repairperson in your area, at my sole option. No warranty work may be done without such authorization, and work done without authorization will void your warranty.

     If you send your guitar to me, I will notify you of the work to be done and the approximate date of completion. If additional non-warranty work is indicated I will advise you. It is not necessary to purchase non-warranty work to obtain service or materials covered by this warranty. You will be responsible for any shipping charges incurred, including excess value and shipping insurance. In the event of unexpected loss by fire, theft, or damage to your instrument while in my shop my responsibility will be limited to replacement with a new instrument of the same or most similar available style.

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